EcoSmart Power Solutions

Privacy Policy

Last updated: 4 September 2026

EcoSmart Power Solutions Ltd (“EcoSmart”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our products or services, or otherwise interact with EcoSmart.

1. Who We Are

EcoSmart Power Solutions Ltd is a UK-registered energy technology company developing intelligent modular power and energy-management solutions.

For the purposes of applicable UK data-protection legislation, EcoSmart Power Solutions Ltd is the data controller for personal information covered by this Privacy Policy.

2. Information We May Collect

Depending on how you interact with EcoSmart, we may collect:

  • Your name;
  • Email address;
  • Telephone number;
  • Company or organisation name;
  • Job title or professional role;
  • Information submitted through our website or enquiry forms;
  • Correspondence between you and EcoSmart;
  • Information relating to quotations, projects, demonstrations, pilots, contracts or services;
  • Marketing and communication preferences; and
  • Technical information relating to your use of our website, such as IP address, browser type, device information and website activity, where such information is collected through our website technologies.

We aim to collect only information that is reasonably necessary for the relevant purpose.

3. How We Use Your Information

We may use personal information to:

  • Respond to enquiries and requests for information;
  • Communicate with prospective and existing customers;
  • Assess customer requirements;
  • Arrange meetings, demonstrations, site assessments and pilot projects;
  • Prepare quotations, proposals and contracts;
  • Provide and support our products and services;
  • Manage relationships with customers, suppliers, partners and other stakeholders;
  • Improve our products, services and website;
  • Maintain the security and operation of our website and systems;
  • Send relevant business or marketing communications where permitted by law; and
  • Meet legal, regulatory, accounting and other compliance obligations.

4. Our Lawful Bases for Processing

Depending on the circumstances, we may process personal information on one or more of the following lawful bases:

  • Contract: where processing is necessary to enter into or perform a contract with you.
  • Legitimate interests: where processing is necessary for our legitimate business interests, such as responding to business enquiries, developing customer relationships, operating and improving our business and protecting our systems, provided those interests do not override your rights and interests.
  • Legal obligation: where processing is necessary for us to comply with applicable legal or regulatory requirements.
  • Consent: where required, we may ask for your consent, for example for certain marketing communications or website technologies. Where processing is based on consent, you may withdraw your consent at any time.

5. How We Obtain Personal Information

We may obtain information directly from you when you:

  • Contact us;
  • Complete a website form;
  • Send us an email;
  • Speak with us by telephone;
  • Meet with our team;
  • Request information, a quotation or proposal;
  • Participate in a demonstration, pilot or project; or
  • Enter into a business relationship with us.

Where appropriate, we may also obtain business contact information from publicly available sources, professional networks, business directories, referrals or organisations with which we work.

6. Sharing Your Information

We do not sell your personal information.

Where reasonably necessary, we may share information with organisations that help us operate our business or provide our products and services, including:

  • IT, website and cloud-service providers;
  • Professional advisers such as accountants, lawyers and consultants;
  • Engineering, technical and service partners;
  • Contractors and suppliers;
  • Payment and financial-service providers; and
  • Government bodies, regulators or law-enforcement authorities where required by law.

Where another organisation processes personal information on our behalf, we expect it to handle that information appropriately and in accordance with applicable data-protection requirements.

7. International Data Transfers

EcoSmart operates and develops business relationships internationally.

Where personal information is transferred outside the United Kingdom, we will take appropriate steps, where required by applicable data-protection law, to ensure that the information receives an appropriate level of protection.

The safeguards used will depend on the circumstances and the countries and organisations involved.

8. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying applicable legal, regulatory, contractual, accounting and reporting requirements.

The appropriate retention period may depend on the nature of the information, our relationship with you, the purpose for which the information is processed and applicable legal requirements.

9. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based system or electronic transmission can be guaranteed to be completely secure.

10. Your Data-Protection Rights

Depending on the circumstances, applicable UK data-protection law may give you rights in relation to your personal information, including the right to:

  • Request access to your personal information;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information in certain circumstances;
  • Request restriction of processing in certain circumstances;
  • Object to certain processing;
  • Request transfer of your information where applicable; and
  • Withdraw consent where we rely on consent.

You also have the right to object to the use of your personal information for direct marketing.

To exercise your rights, please contact: info@ecosmartpowersolutions.co.uk

We may need to verify your identity before responding to certain requests.

11. Cookies and Website Technologies

Our website may use cookies and similar technologies that are necessary for the operation of the website or that help us understand how visitors use it.

Where consent is legally required for non-essential cookies or similar technologies, we will seek that consent before using them.

Further information about the cookies used on our website is available in our Cookie Policy.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.

EcoSmart is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

13. Smart Modular Power System (SMPS) and Digital Services

As EcoSmart develops and deploys its Smart Modular Power System (SMPS), associated monitoring platforms and digital services may process technical and operational information relating to installed systems.

Where any such information constitutes personal information, EcoSmart will handle it in accordance with applicable data-protection requirements and provide any additional privacy information that may be required for the relevant service or deployment.

This Privacy Policy will be reviewed and updated as our products and digital services develop.

14. Complaints

If you have concerns about how EcoSmart handles your personal information, please contact us first at: info@ecosmartpowersolutions.co.uk

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data-protection regulator.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, products, services, technology or legal requirements.

The latest version will be published on this page and the “Last updated” date will be amended accordingly.

Contact Us

If you have questions about this Privacy Policy or how EcoSmart handles personal information, please contact:

EcoSmart Power Solutions Ltd
2nd Floor, College House
17 King Edwards Road
Ruislip, London
United Kingdom
HA4 7AE